Legal

Privacy Policy

Last updated: October 16, 2026

1. Introduction

AppGenesis.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using AppGenesis.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (stored only as a one-way hash by our authentication provider; nobody, including us, can read it)
  • Account preferences and settings

2.2 Project Data

We store information about your projects, including:

  • Project names and descriptions
  • Generated code and files
  • Prompts and chat history
  • Project settings and configurations
  • File locks and custom edits

2.3 Usage Data

We automatically collect certain information when you use the Service:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Credit usage and API requests
  • Error logs and diagnostic data

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card information. We receive limited payment data from Stripe, including:

  • Last 4 digits of your credit card
  • Card brand and expiration date
  • Billing address
  • Transaction history

3. How We Use Your Information

We use the collected information for various purposes:

  • Provide and maintain the Service: Generate code, store projects, and enable features
  • Process payments: Manage subscriptions and billing
  • Improve our Service: Analyze usage patterns and optimize performance. Our team may review the requests you send to the AI and the results, to fix failed requests and improve the quality of generated apps
  • Customer support: Respond to inquiries and resolve issues
  • Security: Monitor and prevent fraud and abuse
  • Communication: Send service updates, security alerts, and promotional messages (with your consent)
  • Legal compliance: Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who help us operate the Service:

  • Supabase: Database and authentication services
  • Stripe: Payment processing
  • Anthropic & Google: AI model providers for code generation
  • Sentry: Error tracking and monitoring
  • PostHog (EU): Analytics, heatmaps and session replays to improve the Service (typed text is always hidden)
  • Meta: Measuring our Meta (Facebook/Instagram) ads, only if you accept the advertising cookie

4.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure password hashing (bcrypt)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy:

  • Account data: Retained while your account is active
  • Project data: Retained until you delete your projects
  • Usage data: Typically retained for 90 days
  • Billing records: Retained for 7 years for tax and legal purposes
  • Checkout agreements: When you buy, we keep a record of the terms you agreed to (what you bought, the exact wording, the time, your browser and IP address) for 7 years, as proof of your consent

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain processing activities

To exercise these rights, please contact us at privacy@appgenesis.app

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences
  • Analyze usage patterns and improve the Service
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.

Advertising cookie: if you click "Accept" on our cookie notice, we load the Meta Pixel (Meta Platforms) to measure which of our ads lead to sign-ups and purchases. It is not loaded if you decline or have not chosen yet.

Analytics: we use PostHog (hosted in the EU) to understand how the site is used. Until you click "Accept" (or if you decline) it only counts anonymous page views and sign-up steps, without cookies and without storing anything on your device. If you click "Accept" it also remembers your visits, records clicks and scrolling, and makes recordings of visits to help us fix problems; these recordings hide everything you type. We rely on legitimate interests for the anonymous counts and on your consent for the rest. You can change your choice at any time with the "Change cookie choice" link above.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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